Jira Service Management

{"xsrfToken":"0c559d24-ad41-4034-947f-9e41442a69ac_6bc4f048169b4e05ee8fdbbc6879b4327e843e30_lout","branding":{"id":"2","key":"help","name":"Farmbrite Service Center","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2a8743","headerLinkHoverBGColor":"#2a8743","headerBadgeColor":"#2a8743"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/29807b9c-a3bd-469c-b2a5-26b7c85e37dd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNGYxMzM5Yi03MzJmLTRkNDEtOGQ3Zi1mNmY2YWRhMmM2ZDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI5ODA3YjljLWEzYmQtNDY5Yy1iMmE1LTI2YjdjODVlMzdkZCI6WyJyZWFkIl19LCJleHAiOjE2NzAyMzU0MzQsIm5iZiI6MTY3MDIzNDgzNH0.bw2FLNK12lJdys3DPJY5gpOCiEVnv4AspCWvqy03JVk&client=24f1339b-732f-4d41-8d7f-f6f6ada2c6d4&mode=fit","logoId":"29807b9c-a3bd-469c-b2a5-26b7c85e37dd","isLogoAvailable":true,"helpCenterTitle":"Search for Contact Options","sharedPortalName":"Farmbrite Support","userInitialAnnouncementHeader":"Looking for help center articles or documentation?","userInitialAnnouncementMessageWiki":"Visit <a href=\"https://help.farmbrite.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">help.farmbrite.com</a> to search our documentation or help center articles.\nHaving any issues? Check our <a href=\"https://farmbrite.statuspage.io/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">status page</a> for incidents and outages.","translations":{"en-US":{"helpCenterTitle":"Search for Contact Options","sharedPortalName":"Farmbrite Support","announcementHeader":"Looking for help center articles or documentation?","announcementMessage":"Visit [help.farmbrite.com|https://help.farmbrite.com] to search our documentation or help center articles.\n\nHaving any issues? Check our [status page|https://farmbrite.statuspage.io/] for incidents and outages.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#34a853","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"2","key":"help","projectId":10005,"serviceDeskId":2,"name":"Farmbrite Service Center","description":"Welcome! You can reach our team anytime with the options provided. Emergencies: call +(720) 340-1575.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"11","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10483,"iconUrl":"https://farmbrite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[3],"key":""},{"id":"28","name":"New Farmer Program","descriptionHtml":"Please tell us about your new farm to see if you qualify for a new farmer discount. Learn more about our <a href=\"https://www.farmbrite.com/new-farmers\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">new farmers program</a> and terms and eligibility <a href=\"https://www.farmbrite.com/new-farmers\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a>.","callToAction":"New Farmer Program","introHtml":"Apply for our New Farm Program","icon":10504,"iconUrl":"https://farmbrite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[3],"key":""},{"id":"13","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10466,"iconUrl":"https://farmbrite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[3],"key":""},{"id":"27","name":"Partnership Request","descriptionHtml":"Please tell us about your organization and why and how you'd like to partner with Farmbrite. Learn more about our <a href=\"https://www.farmbrite.com/non-profit-farm-software\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">sponsored community partner program</a> or <a href=\"https://www.farmbrite.com/partner-program\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">commercial partner program</a>.","callToAction":"Partnership Request","introHtml":"Interested in becoming a Farmbrite partner or learning more about our partnership options?","icon":10487,"iconUrl":"https://farmbrite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[3],"key":""},{"id":"12","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10470,"iconUrl":"https://farmbrite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[3],"key":""},{"id":"15","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10476,"iconUrl":"https://farmbrite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[3],"key":""},{"id":"26","name":"Sales inquiry","descriptionHtml":"","callToAction":"Sales inquiry","introHtml":"Want to connect with our sales team to understand more about our product or services? Select this and we'll be happy to answer your questions.","icon":10491,"iconUrl":"https://farmbrite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[3],"key":""},{"id":"16","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10511,"iconUrl":"https://farmbrite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[3],"key":""},{"id":"17","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10498,"iconUrl":"https://farmbrite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[3],"key":""},{"id":"10","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10505,"iconUrl":"https://farmbrite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[3],"key":""},{"id":"14","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10492,"iconUrl":"https://farmbrite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[26,10,11,12,27,28,13,15,16,17]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FBCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":27,"projectId":10005,"form":{"name":"Partnership Request","descriptionHtml":"Please tell us about your organization and why and how you'd like to partner with Farmbrite. Learn more about our <a href=\"https://www.farmbrite.com/non-profit-farm-software\" class=\"external-link\" rel=\"nofollow noreferrer\">sponsored community partner program</a> or <a href=\"https://www.farmbrite.com/partner-program\" class=\"external-link\" rel=\"nofollow noreferrer\">commercial partner program</a>.","callToAction":"Partnership Request","intro":"Interested in becoming a Farmbrite partner or learning more about our partnership options?","instructions":"Please tell us about your organization and why and how you'd like to partner with Farmbrite. Learn more about our <a href=\"https://www.farmbrite.com/non-profit-farm-software\" class=\"external-link\" rel=\"nofollow noreferrer\">sponsored community partner program</a> or <a href=\"https://www.farmbrite.com/partner-program\" class=\"external-link\" rel=\"nofollow noreferrer\">commercial partner program</a>.","icon":10487,"iconUrl":"https://farmbrite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10039","fieldConfigId":"10147","label":"Phone Number","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/27","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/27","calendarParams":{"firstDay":0,"date":"2022-12-05T03:07:13-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNGYxMzM5Yi03MzJmLTRkNDEtOGQ3Zi1mNmY2YWRhMmM2ZDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2NzAyMzYwMzMsIm5iZiI6MTY3MDIzNDgzM30.btw4vIpkoyFAOEDi0cEgMcI_ozw2XXTnMmxNpo7PvZ0","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"24f1339b-732f-4d41-8d7f-f6f6ada2c6d4","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}